The Unlimited Table – Client Policies & Terms of Service

At The Unlimited Table, we strive to make every event a flawless experience. To ensure clear communication and smooth operations, we ask that all clients review and agree to the following policies:

1. Booking & Payment

  • A 30% non-refundable deposit is required to secure your event date. Dates cannot be held without a deposit.

  • Final payment is due 10 days prior to the event date.

  • Accepted payment methods: credit card, ACH, or check.

  • A 3% processing fee will apply to all credit card payments.

2. Guest Count

  • A final guest count is required 7 days prior to the event. This count will be used for final billing and staffing.

  • Additional guests requested after the deadline may be accommodated at our discretion and will incur additional charges.

  • Reductions in guest count after the final deadline cannot be refunded.

3. Cancellation & Refunds

  • All deposits are non-refundable.

  • Cancellations made more than 30 days before the event will forfeit the deposit only.

  • Cancellations made within 30 days of the event will be charged 50% of the estimated total cost.

  • Cancellations made within 7 days of the event will be charged the full estimated total cost.

  • In the event The Unlimited Table must cancel due to unforeseen circumstances, all payments will be refunded in full or the event may be rescheduled.

4. Menu & Dietary Needs

  • Menu selections must be finalized at least 3 weeks prior to the event.

  • We are happy to accommodate dietary restrictions and allergies with advance notice.

  • Due to the nature of kitchen environments, we cannot guarantee an allergen-free menu but will take every reasonable precaution.

5. Staffing & Service Hours

  • Standard service includes 4 hours of event time plus setup and breakdown.

  • Events exceeding the contracted time will incur an overtime fee of $50/hour per staff member.

  • Setup and breakdown time will be arranged based on venue access.

6. Rentals & Equipment

  • Clients are responsible for the cost of all rentals unless otherwise specified (tables, chairs, dishware, etc.).

  • Any rental items damaged, missing, or returned in unacceptable condition will be charged to the client at replacement cost.

7. Alcohol Service (if applicable)

  • The Unlimited Table staff are certified and trained in responsible alcohol service.

  • Guests must present valid ID for alcohol service.

  • Staff reserve the right to refuse service to anyone appearing intoxicated or underage.

8. Liability & Property Damage

  • Clients are responsible for any damage to property or equipment caused by guests or third-party vendors.

  • The Unlimited Table carries standard liability insurance; a certificate can be provided upon request.

9. Health & Safety

  • All food will be prepared and served in compliance with state and local health codes.

  • Staff who are ill will not be permitted to work at events.

  • We maintain strict sanitation and food handling procedures at all times.

10. Communication

  • A dedicated event coordinator will be your point of contact from booking through event day.

  • We respond to all calls and emails within 24 business hours.

Thank you for choosing The Unlimited Table. We look forward to creating an unforgettable experience for you and your guests!